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VIUSpace
2020
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Productivity constraints in residential housing operations : a case for enhancing management knowledge to mitigate founder-centrality and organizational inertia

Authors: Mendoza Dominguez, Brian Archimedes;

Productivity constraints in residential housing operations : a case for enhancing management knowledge to mitigate founder-centrality and organizational inertia

Abstract

Purpose. Firm level case using action research (AR) to investigate constraints to productivity improvements leading to sustainability (social, economic, environmental) to help organizations and municipalities understand how firm behaviour slows adoption of action on social agendas, such as sustainability. Methodology. Action research involved attending to a single organization for 12 months to observe two organization selected projects using multiple qualitative methods, observation, an interpretive reflection through cycles of action and evaluation. Methods where used as interventions to inform the action team and design further project interventions. Findings. Research findings included limits to organizational capabilities regarding strategy and standards, objectives and measures, structure, and skills development, which were constrained by learning and inertia, knowledge, and founder created culture. This limited the organizational members to reacting to external market forces, internal dilemmas, or nonpecuniary whims of management. Originality. This exploratory paper offers a specific case of organizational constraints led by a foreign founder in the senior living industry by using action research as an intervention. Originality is marked by the observation of constraints without directly inquiring into those constraints, as opposed to most other studies reviewed. I make specific recommendations for the business and municipal government to work towards reciprocal benefits. The paper also gives insight into the challenges of a doctoral study using action research, and the design and conduct of that research methodology as an organizational outsider.

Country
Canada
Related Organizations
Keywords

productivity, action research, organizational culture, sustainability

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  • citations
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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